Tigo says it is determined to invest to ensure a reliable and stable network for its customers despite rampant cable cuts and increasing battery theft. According to Tigo’s Chief Technical and Information Officer, Ron Reddick, battery theft is fast becoming a challenge to its operations as the company had a total of 900 batteries stolen from its cell sites between 2014 and the first half of this year.
Ron, highlighted that the phenomena is not only damaging Tigo’s equipment but also affecting the delivery of a stable network for its customers. He told journalists during a tour of its cell sites in Accra that replacing the stolen batteries would cost the company about US$100 million.
“We are reinforcing our security measures to safeguard all our properties in our cell sites,” he noted.
He explained that the company’s key priority is to constantly i
mprove the quality of service for its customers by increasing and optimising network performance and coverage.
During the tour, he also announced the company was undertaking a US$24 million network expansion project which will see a total of 275 cell sites going up in the Greater Accra, Ashanti and Western regions.
Source: Tigo Ghana
